shipping, processing, & return policy

Processing Times

Thank you so much for choosing The Serenity Shoppe! Once you place an order, processing time may be anywhere from 1-7 business days. I do have a full time job, however I usually get packages out as soon as possible. A lot of love and gifts go into making your package special. Items are shipped through USPS Priority service unless requested otherwise. Route package protection is available for an extra fee, as I am not responsible for any damaged or missing packages.

Shipping and Costs

Package shipping depends on weight. Crystals can get heavy, but I try to do my best on making things the most affordable. Shipping starts at $8.50 and goes up depending on package size. All US orders over $45.00 USD Qualify for free shipping! I sound cleanse all items with a frequency tuner at 4069 HZ. 

Payment plans

Payment plans may become available for items priced over $85. This means the cost of the item can be split into 2 or more recurring interest-free payments. The item will be shipped after it is paid off. For this service, please feel free to send me a DM on Instagram @TheSerenityShoppe, it is the easiest way to communicate with you. You are also free to send me an email at info@theserenityshoppe.co.

Refunds, Exchanges, and Returns

All sales are final. If your item happens to arrive different than advertised to you, please reach out to me via email with a photo of your item and I will work with you to find an accommodating solution for both parties. If I make any mistakes I will gladly and justly fix them. Please reach out to me via Instagram or email!

@TheSerenityShoppe on IG

Contact: info@theserenityshoppe.co

 

Thank you so much!

I try my hardest to reply to all Instagram DMs in order and quickly as possible! 

Love and Light to you all <3